Jobs at Spy
Current Available Positions
Send resumes to jobs@spyoptic.com
Customer Service - Warranty
Position: Customer Service - Warranty
Spy Optic, a developer and distributor of premium eyewear products is seeking a new team member to join our Customer Service – Warranty Department. This position is based at our corporate office in Carlsbad, California.
Position Summary:
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Answering consumer calls regarding warranty, product and dealer information.
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Distributing return authorization numbers and making sure that the customer understands our policies.
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Answers consumer e-mails.
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Helps the department out with miscellaneous tasks and assists in special projects upon request.
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Assist in month end shipping and inventories when asked.
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Back up for receptionist
Qualifications:
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2+ years prior customer service experience preferred
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Must possess excellent data entry skills
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Exceptional verbal and written communication skills
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Working knowledge of Word, Excel and Outlook
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Experience with Great Plains software a plus
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Ability to handle multiple projects and work in an autonomous environment with minimal direction or supervision
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Ability to prioritize daily, weekly and monthly workload
Available benefits include Health, Dental, Vision, FSA, LTD, 401k, paid holiday, vacation, and sick time.
For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@spyoptic.com.
If you recently graduated, please attach an unofficial transcript.
