Thank you for your SPY Optic purchase, welcome to the SPY+ family! Registering your product takes a second but provides benefits that last a lifetime. You will receive a permanent record of ownership and we will keep you in-the-know about SPY products and happenings. Whatcha waiting for, click on over to the registration online submission form.
SPY Optic, Inc. (SPY) provides a one-year warranty against manufacturing defects from the date of purchase. SPY will replace any current style which is determined to be defective. Scratched lenses as a result of normal use are not covered by this warranty. SPY+ does offer a replacement service for items not covered under warranty. If you have scratched lenses in your SPY+ frames, the entire sunglass can be replaced at a discounted rate. Please fill out the REPLACEMENT PROGRAM form to take part in the replacement program.
Traditional warranty coverage is valid with dated proof of purchase from an authorized SPY+ dealer (eBay is not an authorized dealer, any warranty issues with eBay sales must be made with the seller). If you do not have your receipt, and your issue has otherwise been deemed under warranty, we can replace your frame for a nominal processing fee ($20 for non-polarized, $30 for polarized). Please fill out the online submission form ONLINE WARRANTY SUBMISSION or email email@example.com or call 800-779-3937 for more info. International customers please visit our Dealer Locator page to find a dealer/distributor in your area to manage your warranty request. No returns or exchanges are available on replacement products; all orders are final. Please DO NOT send in your package without first acquiring a return authorization number (R.A. #) via our ONLINE WARRANTY SUBMISSION or by calling customer service at 800-SPY-EYES