FAQ

What's this Happiness Guarantee all about?

What is covered under SPY’s warranty?

What are your U.S. shipping fees?

Can I get some stickers?

Will my credit card be charged immediately?

Where do I ship my return/exchange?

How should I ship my return/exchange?

When will my credit card be refunded?

What about Canadian returns?

When will my order be shipped?

Do you ship to P.O. boxes or APO/FPO addresses?

Do you ship internationally?

Orders

Will my credit card be charged immediately?

What's the status of my order?

Why did you call or e-mail me to verify my order?

How do I know that my order has been shipped?

Products

Can I get replacement lenses for my sunglasses? Which styles are they available for?

What are Trident™ Polarized Lenses?

What is ANSI certified and which styles are offered with this certification?

How should I clean my sunglasses?

How do I read the frame measurements?

What kind of UV protection does SPY offer?

Which SPY goggles can be used with helmets?

How should I clean my goggles?

Happy Lens

What is the Happy Lens™?

How does the Happy Lens work?

What are the benefits of the SPY Happy Lens™?

What's the inspiration behind the Happy Lens™?

Is blue light harmful to our eyes?

Is the SPY Happy Lens™ for everyone?

What other industries utilize this technology?

Wouldn't I get more "good" rays if I don't wear Happy Lens™ sunglasses at all?

Miscellaneous

I bought your product on eBay, is it authentic?

Where is the nearest store near me?

Why can't I select the color and lens combination I want?

What is your privacy policy?

Is my personal and credit card information safe on your website?